CSI & Service Improvement Lead - Hybrid, Flexible Hours

A leading IT infrastructure provider in the UK is seeking a CSI Manager to enhance service delivery and team collaboration. This role focuses on implementing end-to-end improvements and ensuring teams can manage their improvements autonomously. A strong understanding of continual service improvement and the ability to turn insights into actionable outcomes are key. The position offers flexible working arrangements, including hybrid patterns, and a competitive salary with benefits including a pension and support for family needs.