CRM Marketing Executive

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Role: CRM Marketing Executive

We are seeking an experienced CRM Marketing Executive to enhance our engagement strategy through effective CRM, lifecycle marketing, and data-driven communications.

Responsibilities include delivering targeted, personalised email campaigns across multiple touchpoints to boost membership retention, stakeholder engagement, and participation in triathlon.

British Triathlon is the national governing body for triathlon, committed to growing participation, developing athletes, and building a passionate community. We aim to make triathlon accessible from grassroots to elite levels, showcasing inspiring performances and fostering grassroots enthusiasm.

We are currently undertaking a digital transformation, investing in CRM and marketing automation to better engage our community of participants, members, clubs, coaches, athletes, and stakeholders.

We are looking for a dynamic individual with at least two years' experience in CRM, email marketing, or lifecycle marketing to support our brand growth and community engagement efforts.

The successful candidate will be a valued member of the Marketing & Communications team, developing and maintaining strong relationships across the organisation.

Key focus areas include:

• Delivering engaging, segmented email campaigns to various groups within the British Triathlon ecosystem.
• Managing HubSpot CRM and marketing automation, optimizing communication flows, and personalising experiences to support member acquisition, engagement, and retention.
• Developing personalised lifecycle marketing campaigns to promote services and benefits, increasing engagement and customer lifetime value.

The role offers a hybrid working model, with 2-3 days per week at our Loughborough head office, supporting a collaborative and flexible work environment.

British Triathlon offers a comprehensive benefits package including:

• 25 days annual leave, increasing with service, plus holiday buying options.
• Development opportunities through collaborative learning.
• A day off on your birthday.
• Enhanced maternity, paternity, and adoption pay.
• Pension, life assurance, and private medical insurance.
• Free parking at Loughborough.
• Support for a healthy lifestyle, including discounted gym membership and a cycle-to-work scheme.

As the leading triathlon nation, we are passionate about fostering an inclusive culture that supports success and participation. We seek individuals who bring skills, ambition, and a commitment to making a positive impact.

Why Join Us?

This is an exciting opportunity to be part of our high-impact Marketing & Communications team, shaping the future of triathlon and supporting our digital transformation.

We encourage applications from diverse backgrounds to enrich our workforce.

Application Process:

If interested, please read the full Job Description and send an email to emailprotected with your CV and cover letter explaining your suitability for the role.

Applicants must have the right to work in the UK.

Closing Date: Sunday, 1st June. Early applications are encouraged as the role may close sooner.

If you haven't heard from us by 5th June, your application was not successful. We may not reply to all applications.

Interview Dates: Online interviews between 6th-11th June, followed by in-person interviews at Loughborough on 18th June.

For enquiries, contact Jenny Spencer, Head of Marketing, at emailprotected .

For application assistance, contact HR. Details of our Equality and Diversity Policy are available at britishtriathlon.org/about-us/governance/policy-documents.