CRM & Loyalty Growth Lead - Retention & Value Strategy

A fast-growth consumer brand in Cheltenham is seeking a CRM leader to shape customer retention strategies and create impactful customer journeys. The role demands expertise in CRM ownership with a focus on enhancing repeat purchases and overall customer loyalty. The ideal candidate will have a proven background in high-growth brands and a strong commercial understanding of customer behavior. This hybrid role allows for three days a week in the office, where you'll exert significant influence on the brand's growth.