Crisis Payments Admin Assistant

Rotherham Metropolitan Borough Council is seeking a Business Services Assistant to administer the Crisis Payment Scheme. The role is based at Riverside House in Rotherham, 37 hours per week, on a full-time contract, and requires handling applications and customer enquiries with sensitivity and professionalism.

The post supports local residents through financial resilience initiatives and involves using IT systems to record data, with a focus on accurate documentation and timely responses.