Credit Manager

Our Story

Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and accessories.

The company has launches new collections bi-annually at the Milan Furniture Fair and various innovative global events.

Our extraordinary head office is located at 1 Bagley Walk, Kings Cross, London, N1C 4PQ.

More information about us can be found at .

About the role

We're looking for a Credit Manager to join our finance team. This is a newly created role that will manage two Credit Controllers. You will have extensive credit control experience with the ability to thrive in a fast paced and constantly evolving environment.

This role is a full-time, permanent role based at our office at Kings Cross, London. The role reports into the Finance Manager.

Responsibilities

The Credit Manager will report into the Finance Manager to oversee that all transactions are posted with any required reporting done accurately within the agreed deadlines.

The main responsibilities include:

• Oversee the collection of a multi-currency global customer base, with a high volume of smaller customer accounts
• Monitor aged debt and ensure appropriate actions are taken to minimize overdue balances
• Work closely with the sales and trade services teams to ensure customer accounts are maintained efficiently
• Liaise with clients regarding outstanding debts and resolve disputes or queries promptly
• Produce and analyse debtor reports for senior management, providing insight and recommendations
• Support the month-end process, ensuring accurate reporting of debtor balances
• Implement and improve credit control policies and procedures
• Evaluate credit risk and set credit limits in line with company policy
• Manage and lead the credit control team, setting targets and monitoring performance
• Assist in the year end audit process relating to receivables

The story about you:

We are looking for someone with energy and determination who wants to make a difference. You will be a confident self-starter who is not afraid to get stuck in and bring ideas to the table.

The transferable skills and experience we are looking for include:

• Experience with an AR ledger with a high volume of smaller accounts, ideally within furnishing, furniture, home sector industry
• Experience with wholesale and contract customers
• Strong planning and organisational skills
• Pro-active team player and happy to cover if one of the credit controllers is away
• Proficiency with Excel is essential
• Great communication skills
• Experience of using Microsoft Navision would be an advantage but not essential
• Experience with department store portals would be beneficial

Benefits

In addition to a competitive salary and generous holiday allowance (25 days) some of the benefits we offer include:

• Company bonus scheme
• Staff discount - 65% off Tom Dixon products and 25% discount in our restaurant
• Health care scheme, wellbeing support, employee assistance programme
• Company pension scheme
• An extra day off for your birthday
• Perkbox, retail and gym discounts

Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.