Credit Controller

Credit Controller, North Wolverhampton, £25000 for 35 hours and excellent hybrid working

Your new company
Hays are proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.
Your new role
As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently. Your responsibilities will include:

• Maintaining and managing customer accounts, ensuring timely collection of outstanding balances
• Investigating and resolving payment discrepancies, including unallocated cash
• Liaising with Local Authorities to address queries and obtain required documentation
• Handling incoming and outgoing calls with customers, including taking payments when needed
• Working towards daily targets and deadlines to support overall team performance
• Processing and allocating payments within the accounting system
• Ensuring all internal processes and controls are followed consistently
• Supporting wider credit control initiatives and contributing to ad-hoc projects
• Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy
• Effectively organising your workload to meet competing priorities and deadlines

What you'll need to succeed

Previous experience within credit control or a customer-focused environment

Strong organisational skills and the ability to manage your time effectively

Excellent communication skills, both written and verbal, with a professional telephone manner

The ability to analyse information and resolve issues in a clear and logical way

A flexible approach with the ability to adapt to changing priorities

Confidence working independently as well as part of a team

High levels of discretion and awareness of confidentiality

Access to transport due to the location

What you'll get in return
This is an excellent opportunity to further develop your career in credit control within a supportive and friendly environment. The business offers:

• Full-time hours (35 per week: 9:00am - 5:00pm, with a 1-hour lunch)
• A highly attractive hybrid working model (50% home-based - 10 days remote across a 20-day cycle)
• Ongoing support and development within a collaborative team culture

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.