Credit Controller

Credit Controller Full-time (37.5 hours per week)HybridWe are currently seeking an experienced and organised Credit Controller to join our Finance team on a 9 month fixed-term contract. This role plays a vital part in supporting cash flow and ensuring customer accounts are effectively monitored and controlled.The Role Reporting to the Credit Control Manager, you will be responsible for managing your own customer ledger while supporting the day-to-day operation of the Credit Control function.Key responsibilities include:

• Managing customer accounts from credit limit setup through to payment collection
• Chasing outstanding debt via telephone, email and letter to reduce debtor days
• Answering incoming calls and handling customer and internal queries professionally
• Investigating, recording and resolving customer disputes
• Carrying out credit checks and releasing orders where appropriate
• Managing the credit control inbox and directing correspondence accurately
• Producing debtor reports for month-end and ad hoc management reporting
• Maintaining accurate records, documentation and filing
• Liaising with internal teams and escalating issues where necessary
• Delivering a high standard of customer service and ensuring customers are treated fairly

About You To be successful in this role, you will ideally have:

• Previous experience in credit control
• Experience in general administrative or office-based roles
• A confident and professional telephone manner
• Strong organisational skills and attention to detail
• Good working knowledge of PCs and standard office software
• Strong numeracy, literacy and communication skills

What's on Offer

• Full-time hours (37.5 per week)
• Opportunity to work within a supportive finance team
• Valuable experience in a busy and structured credit control environment

Interested in finding out more please contact