Credit Controller

Our client is seeking a motivated and detail focused Credit Controller to join their finance team in Guildford. You will take ownership of managing outstanding debts, reconciling accounts and helping to maintain a strong cash flow position for the business. This is a hands on role where your contribution will be visible and where strong communication skills and persistence will be highly valued.

Key Responsibilities

• Chase overdue invoices via phone, email, letters and maintain accurate records of interactions.
• Review aged debt and monitor Days Sales Outstanding (DSO), ensuring timely follow ups.
• Reconcile customer accounts, resolve discrepancies or queries, liaising with other internal teams (sales, operations) as required.
• Perform credit risk assessments & set or review credit limits for new and existing customers.
• Apply receipts, manage remittances and ensure cash application is up to date.
• Prepare regular reports on credit control performance, debt levels and trends for management.
• Suggest improvements to credit control processes and systems to minimise bad debt.
• Maintain clean and accurate customer account information.

Required Skills & Experience

• Prior experience (2 4 years) in credit control, accounts receivable, or similar finance role.
• Strong organisational skills, with ability to prioritise and manage multiple tasks.
• Excellent communication and negotiation skills; confident dealing with customers and resolving payment issues.
• Proficiency in Excel and experience with accounting / ERP software.
• Good problem-solving ability and attention to detail.
• Able to work independently, but also part of a team.
• Basic understanding of credit risk, payment terms, reconciliations.
• Reliable, professional and persistent.
• Pension scheme with employer contribution.
• Hybrid / flexible working options
• Private medical insurance
• Access to wellbeing initiatives (e.g. discounted gym memberships).
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