Credit Control Specialist

We're hiring a Credit Control Specialist to manage a portfolio of key business accounts, ensuring invoices are paid on time and customer relationships stay strong.

You'll work closely with internal teams across sales and operations, taking a proactive approach to resolving queries, reducing aged debt, and maintaining accurate financial records. This is a brilliant opportunity to join a growing organisation where you'll be recognised for your attention to detail and problem-solving skills.

What you'll be doing

• Take end-to-end responsibility for their key customer accounts, driving timely collections and resolving any overdue balances.
• Liaise confidently with brokers, managing agents, and account managers to keep communication clear and professional.
• Investigate and resolve billing or contractual issues in collaboration with other teams.
• Prepare regular aged debt reports, highlighting risks and progress for key stakeholders.
• Escalate overdue accounts when needed, ensuring processes are followed and business exposure is minimised.
• Contribute ideas to streamline workflows and improve team efficiency.

What we're looking for

• Previous experience (around 2-3 years) in a Credit Control or Finance environment managing B2B or commercial accounts.
• A sharp eye for detail with solid analytical and Excel skills (VLOOKUPs, Pivot Tables).
• Strong communicator with a professional and confident approach to stakeholder management.
• Organised, proactive, and comfortable working in a fast-paced setting.
• Commercially minded and motivated by achieving results.