Creative Lead, E&A

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

Reporting to the VP, E&A Marketing, you will lead our EMEA & APAC creative team and focus area. You will lead the development of creative platforms including static, motion and video assets for brand and performance-driven marketing channels. We are looking for a hands-on leader with proven experience driving creative efforts (including AI-first/supported creative production) in an agency or in-house setting. You are a recognised expert in this role, are known for your collaboration and relish building and improving on process. You have a strong understanding of marketing channels and their goals, whether brand or performance-focused, and use best practices, formats and solid expertise in building marketing creative.

You are someone with a high degree of ownership who is proactive at identifying strategic and creative opportunities and bring a positive attitude to work. People are excited to work with you and your team.

This role is based in our London office and is a hybrid work schedule (50% onsite).

You Will:

• Lead and empower an experienced team of 4 creative designers and 1 copywriter focused on driving brand awareness, customer acquisition, and engagement through compelling creative
• Have extensive experience and in-depth understanding of guiding creative execution across print, digital, and motion design from concept to delivery
• Ensure all creative is insight-driven, on brand, and driving testing and optimization
• Work with the team and agencies to create bold ideas that break category norms and differentiate us in the market
• Balance guiding your team's creative output with your ability to jump in and own, design or write the work yourself
• Partner with marketers and project management to continuously improve creative workflows and ensure briefs are clear, insightful, and meet shared objectives and goals
• Partner with other Creative Leads in the wider Marketing team to establish creative strategies and ensure that brand look & feel, brand tone of voice, and integrated campaigns are brought to life across all channels and markets, encouraging alignment across the global marketing team
• Work closely with external agency partners to ensure their work is delivered on brand and to a high-quality standard

You Can:

• Manage independently, communicating context and expectations to your team
• Create opportunities for direct reports to grow and flourish
• Ask for and give constructive feedback to your team and stakeholders
• Create relationships and trust with creatives, and other marketing leaders and teams
• Solve problems strategically and creatively, encourage collaboration, and push back when needed

You Have:

• 8+ years of experience in an advertising agency or in-house marketing team
• Consumer brands experience a must; digital or tech brands preferred
• Expertise of best-practices for mobile-first digital marketing
• Experience leveraging AI to accelerate creative production
• Ability to operate autonomously, you can structure and manage your own workload
• A highly-developed instinct for balancing brand and performance goals
• Extreme attention to detail and a high degree of discretion
• Ability to clearly articulate (and teach) your approach/thinking
• An understanding of A/B testing and validation
• A sensitivity and desire to understand different cultures and trends

Our Benefits:

• Paid Vacation Days
• Health insurance
• Commuter benefit
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Continuing education and corridor travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally-native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world.

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