Course Sales Executive

Course Sales Executive

Department: Training Sales

Location: Hybrid (2 days per week in the London office)

Hours: 37.5 hours per week

Salary: £26,000 - £31,000 per annum

OTE: £8,000 - £10,000 per annum

Overview

This leading national training provider is dedicated to transforming careers and supporting businesses through high-quality training, apprenticeships, and professional development programmes. With over 20 years of experience, the organisation delivers a wide range of learning solutions across IT, Digital, and Professional disciplines. Supporting thousands of learners each year, it has built a strong reputation for learner success, employer satisfaction, and closing digital skills gaps across the UK. Recognised with multiple national awards and excellent satisfaction ratings, the organisation fosters a collaborative, innovative, and supportive culture focused on empowering individuals to achieve lasting career success.

Role Overview

As a Course Sales Executive, you'll play a key role in engaging and enrolling self-funded learners onto a range of digital and professional training programmes. You'll build relationships with prospective learners, guide them through the full sales cycle-from initial enquiry through to enrolment-and provide ongoing support to ensure a positive learner experience. You'll also identify opportunities for progression and additional learning. This is a target-driven role suited to a proactive and motivated individual with strong communication skills and a genuine passion for helping people achieve their professional goals.

Key Responsibilities

• Achieve agreed KPIs including calls, webinars, meetings, and learner enrolments.
• Build and maintain strong relationships with learners, ensuring a high-quality experience.
• Engage and convert leads from inbound enquiries, job boards, and referrals.
• Confidently present and sell a range of training and development programmes.
• Identify cross-sell and up-sell opportunities to maximise learner progression.
• Manage the full enrolment process, ensuring accuracy and compliance.
• Maintain CRM records and provide accurate sales forecasting.
• Collaborate with marketing teams to optimise lead generation campaigns.
• Support learner retention through proactive communication and service follow-ups.
• Contribute to team and organisational objectives through collaboration and initiative.

Candidate Requirements Essential Skills & Experience:

• Proven experience in B2C sales or a similar environment.
• Strong interpersonal and communication skills (written and verbal).
• Demonstrated success working to KPIs and structured processes.
• Experience using CRM systems
• Confident, professional, and engaging communication style.
• Self-motivated, target-driven, and solutions-focused.
• Resilient with strong influencing and relationship-building skills.

Desirable Skills:

• Experience within education, training, or work-based learning.

General Skills:

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Highly organised and adaptable, with a proactive approach.
• A strong team player who thrives in a fast-paced environment.

For more information, please contact Simon Atkins on .