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Costs Negotiator

Posted 55 minutes 28 seconds ago by Keoghs LLP

Permanent
Full Time
Other
Birmingham, United Kingdom
Job Description

Costs Negotiator - Join a High-Performing Legal Team

Location: Bolton or Birmingham or Liverpool

Hours: 28-35 hours per week

Why Join Us?

Are you an experienced Costs Negotiator looking to take ownership of your own caseload while developing your advocacy and negotiation skills?

We're looking for a motivated and commercially minded individual to join our Legacy / Industrial Disease Costs team, where you'll play a key role in driving early, effective costs settlements and delivering excellent results for clients.

You'll be supported with structured development, mentoring, and real opportunities for progression within a collaborative, forward-thinking legal environment.

What You'll Be Doing

You'll manage your own caseload from start to finish, taking a proactive and strategic approach to resolving legal costs efficiently.

Your key responsibilities will include:

  • Reviewing cases and developing clear costs strategies and settlement parameters
  • Preparing Points of Dispute and assessing replies
  • Identifying strengths and weaknesses in both your case and opposing claims
  • Leading telephone negotiations to secure favourable settlements
  • Keeping clients informed with clear, timely updates
  • Managing correspondence and ensuring SLAs and KPIs are consistently met
  • Attending hearings, mediations, and conferences (remote and in person)
  • Conducting your own advocacy in court where required
  • Supporting and developing junior team members, including delegating tasks
  • Ensuring compliance with regulatory standards and internal quality expectations
What we're looking for

Essential Experience & Skills

  • At least 12 months' experience as a Costs Negotiator managing your own caseload
  • Knowledge of the detailed assessment process, including Points of Dispute
  • Strong telephone negotiation skills and confidence dealing with opponents
  • Experience liaising with clients and providing clear, practical advice
  • Understanding of costs law, insurance litigation, and legal processes
  • Ability to prioritise workloads and make sound decisions under pressure
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office and case management systems
  • Degree, LPC, ALCD or equivalent qualification

Your Personal Strengths

We're looking for someone who:

  • Builds strong relationships and values team collaboration
  • Demonstrates resilience and stays composed under pressure
  • Is motivated to continuously learn and improve
  • Has a commercial mindset and puts client value first
  • Is confident influencing outcomes through negotiation and persuasion

What You'll Get

  • A supportive team environment with experienced leadership
  • Structured career development and mentoring
  • Opportunities to build advocacy and technical expertise
  • Exposure to high-value, complex cases
  • A culture built on collaboration, innovation, and success

Our Values

We are proud to be a business where:

  • We are connected
  • We are dynamic
  • We are innovative
  • We succeed together

Ready to Take the Next Step?

If you're ready to take ownership of your career and make a real impact in a growing, specialist team, we'd love to hear from you.

Job Benefits
  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
  • Simply Health Care Cash Plan
  • WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme
  • Tech Scheme
  • Season Ticket Loan
  • Gym Flex
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

after successfully completing probation

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