Correspondence and Appeals Officer

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Correspondence and Appeals Officer on a 3 months contract initially with a possibility of further extension.

Hybrid working with 1 to 2 days per week in the offices

Driving License preferred but not essential

Parking & Customer Relations Team

Overall Purpose of Job

To provide effective and efficient customer support and service, within the Parking Service, with specific reference to the consideration of and response to written enquiries, representations, appeals or statutory declarations received from members of the public in relation to Penalty Charge Notices.

Job Context

• The post holder reports to the Customer Relations Team Leader
• The post holder has line none management responsibility up to
• The post holder has no budget responsibility.
• The post holder will be required to work some evenings, weekends and occasional public holidays in order to meet service requirements and in order to ensure appropriate representation of the Council with residents, the Mayor and elected members, and external bodies.

If this sounds good to you, please apply for immediate contact or call us directly.