Corporate Security Operations Manager, London

About the Team

We're hiring a London based Security Operations Manager to lead day to day corporate and physical security operations for OpenAI's London office, with a focus on the UK operating environment.

About the Role

This is a hands on, high trust role in a confidential technology environment, responsible for ensuring a safe workplace experience while maintaining discreet, professional security standards. You'll work closely with employees, cross functional partners, building management, and external vendors, and will directly manage local security vendors and guard services. The role reports to the EMEA Security Manager.

Responsibilities

• Operationalize the London office physical security program, including access control, visitor management, contractor access, incident response, and office security operations.
• Manage security vendors and the contract guard force, including post orders, performance, coverage, KPIs/SLAs, and continuous improvement.
• Partner closely with Workplace/Facilities, HR, IT/InfoSec, Legal, EHS, GSOC, and office leadership to implement sensible, employee friendly security controls.
• Lead local incident response and follow through, including documentation, after action reviews, and corrective actions.
• Support security planning for in office events, leadership visits, and business travel into/out of London as needed.
• Drive emergency preparedness, including evacuation/muster processes, tabletop exercises, and drills in coordination with Workplace.

Qualifications

• 8+ years in corporate security, protective services, law enforcement, military, or a related field with increasing responsibility.
• Demonstrated experience running office based physical security in a modern corporate environment; technology experience is a plus.
• Proven ability to manage vendors and guard force operations with measurable outcomes across quality, consistency, service, and cost stewardship.
• Strong incident leadership skills, calm judgment under pressure, and high discretion.
• Excellent stakeholder management, with the ability to influence without friction and handle sensitive employee situations appropriately.
• Business level English, spoken and written, for global collaboration, reporting, and executive ready communication.

Equal Opportunity Employer

OpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Background Checks

Background checks for applicants will be administered in accordance with applicable law.

Accommodations

OpenAI is committed to providing reasonable accommodations to applicants with disabilities.