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COO Strategy and Performance Manager
Posted 42 minutes 13 seconds ago by AXA
At AXA Ireland, we're recruiting for a Strategy and Performance Manager for our Chief Operating Office.
The Strategy and Performance Manager is a strategic coordination and decision-support partner to the COO, operating across enterprise priorities. This role develops and maintains strategic and operational road maps, manages governance, oversees key initiatives, and ensures effective performance measurement.
The successful candidate will drive intake management, maintain the COO scorecard, oversee Board papers, and craft compelling narratives for internal and external stakeholders.
This is not a traditional PMO or administrative support role.It requires judgment, challenge, and influence to not only track delivery, but also challenge priorities, identify duplication, surface risks and dependencies early, and support better decision-making across the COO leadership team.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events.
What you'll be doing:
- Assist in the development of the COO road map and be responsible for developing the roadmap report.
- Own the COO's operational intake process; triage, prioritise, and sequence requests to optimise resource allocation and prevent duplication.
- Oversee governance processes for COO requests, board papers, and regulatory asks, ensuring timely contributions and narrative consistency.
- Craft the COO's strategic and operational narrative across internal and external channels (All Hands, quarterly updates, Group disclosures).
- Develop high-quality Board papers, strategic narratives, and senior-level presentations.
- Lead forward-looking planning processes for upcoming priorities and strategic themes.
- Act as key liaison for COO priorities, fostering cross-functional collaboration.
- Maintain the COO scorecard, tracking operational, financial, and strategic metrics (change delivery, cost & efficiency, vendor exposure, AI progress, resilience readiness).
- Collaborate with Finance on benefits realisation, value tracking, and budget management.
- Challenge priorities, identify duplication, and surface risks and dependencies to support better decision-making.
- Oversee operational dashboards and reports.
- Lead/ manage resources to efficiently achieve financial targets, implementing and executing the planning, forecasting, and managing of budgets.
What we're looking for:
- 7+ years in strategic planning, management consulting, or senior business roles (essential), preferably in insurance or financial services
- Bachelor's degree in Business Administration, Finance, Economics, or related fieldor the equivalent combination of education and experience (essential)
- Proven experience managing operational governance, project delivery, and performance metrics
- Enthusiastic about AI and motivated to embrace and apply new technologies to enhance customer and colleague experiences
- Excellent communication skills with experience crafting narratives for diverse audience
- Strategic thinking combined with operational execution
- Stakeholder management and communication excellence
- Project management expertise and organizational acumen
This role isallocatedCF1 role under Fitness & Probity Regime,which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on axa.ie/careers.
As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
What we offerOne of the best things about joining AXA is our rewards package. At AXAIreland, we're appreciative of the people who work for us and our rewardspackage reflects that. You can expect to receive:
- Competitive salary with annual review
- Annual company & performance-based bonus
- Contributory pension scheme (up to 10% employer contributions)
- Life Assurance
- Generous annual leave plus Bank Holidays
- Education support and plenty of learning opportunities
AXA is proud to support the needs of our employees and as such understandseveryone has individual work and home life responsibilities. We aretherefore happy to discuss flexible working arrangements, should this be arequirement for you.
At AXA, we want to become one of the most inspiring companies to work forand to achieve this ambition, we need the best talent to come and work forus. We look for candidates with the right skills and values to join us andselection is based on a fair and equal process. As a financial servicescompany, all successful candidates will require employment checks, so we canensure regulatory compliance.
We're proud to be committed to equal opportunities and welcome applicationsfrom all backgrounds.
AXA Insurance dac consider applicants on the basis of skills, experience& qualifications and without regard to race, colour, religion, sex,national origin, age, marital or veteran status, sexual orientation,disability or any other legally protected status.
Who we areWould you like to wake up every day driven and inspired by our noble missionand to work together as one global team to empower people to live a betterlife? Here at AXA we strive to lead the transformation of our industry. Weare looking for talented individuals who come from varied backgrounds, thinkdifferently and want to be part of this exciting transformation bycchallenging the status quo so we can push AXA - a leading global brand andone of the most innovative companies in our industry - onto even greaterthings.
In a fast-evolving world and with a presence in 64 countries, our 166,000employees and exclusive distributors anticipate change to offer services andsolutions tailored to the current and future needs of our 103 millioncustomers.
Want to know more?Proud to be part of the AXA Group, at AXA Ireland our values are at theheart of everything we do. We work together as One AXA, embracing ourdifferences to make our teams great. We believe integrity, courage and ourcustomer-first approach is what makes us a great place to work. AXA is anequal opportunities employer and welcomes applications from across allcommunities.
What we offerWe acknowledge and appreciate the exceptional efforts of our people in protecting what matters most to our customers. We offer a series of core and supporting benefits designed to empower our people to thrive both professionally and personally.
AXA
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