Conveyancing Manager

About us

Simply Conveyancing is the leading premium conveyancing provider in the UK. Simply blends high street customer service principles and technical expertise, with state-of-the-art processes, technologies and support.

Our company values:

• Raise the bar
• Delight your customer
• Grow together
• Make a difference

Role Overview:

The Legal Manager is responsible for leading a team to deliver high-quality, compliant and efficient conveyancing services. The role focusses on driving day-to-day performance, developing people and ensuring consistent delivery against KPIs and service standards.

What you'll do: Key Accountabilities/Primary Responsibilities:

• Team Leadership & Development
  • Lead, coach and develop a team of Property Lawyers and Conveyancing Executives
  • Set clear performance expectations aligned to KPIs and service standards
  • Conduct regular 1:1s, performance reviews and development discussions
  • Responsible for new starter onboarding and training
  • Build a positive, accountable and high performing team culture, actively engaging the team for maximum performance, motivation and engagement
• Operational Delivery
  • Accountable for team performance by driving daily caseload progression to meet KPIs, SLAs and client expectations
  • Monitor performance metrics and take timely action to address risks or underperformance
  • Ensure effective workload distribution across the team
  • Maintain consistent delivery of high-quality legal work and client service
• Technical Support & Escalation
  • Provide technical guidance on matters whether routine or complex, seeking guidance from subject matter experts and Senior Legal Managers where needed
  • Act as the first point of escalation for legal, client or agent issues, exercising independent judgement to take action without putting the client or business at risk
  • Support resolution of issues to minimise risk and maintain service standards
• Compliance & Quality
  • Ensure adherence to regulatory requirements and internal policies
  • Maintain high standards of file quality, client care and risk management
  • Support audit and quality assurance activities
• Continuous Improvement
  • Identify opportunities to improve team efficiency and service delivery and propose to the Senior Legal Manager ideas in a clear and coherent manner
  • Support implementation of process improvements and business initiatives
• Management and Teamwork:
  • Ability to coach, mentor and support team members
  • Works effectively under pressure and maintains team performance, motivation and engagement
  • Build a collaborative and supportive team environment
  • Supports delivery of change and encourages team engagement

Qualifications, Knowledge and Experience:

• Must be Qualified Solicitor (SRA), Licensed Conveyancer (CLC) or Cilex or nearly qualified (i.e. In next 6 - 12 months)
• Working knowledge of CLC regulatory principles and Code of Conduct
• Practical experience handling freehold and leasehold transactions
• Ability to supervise and support others in conveyancing work
• Competent user of core systems (e.g. Microsoft Office, Case Management Systems)

Why join us?

• Salary starting at £54,000 annual Plus Bonus!
• Great benefits package
• Hybrid module + working flexible hours to fit your life