Contracts Planner/Administrator

Searching for a highly organised experienced construction planner/scheduler with administration experience to provide administrative support to the site to ensure smooth running of the site office in both East London and South East London with a vibrant and well established team.

PAY & HOURS:

• Hours - Full time - 8am- 4:30pm
• Salary: £25,000 - £30,000
• IMMEDIATE START
• Interviews via Teams Next Week

DUTIES

• Co-ordinate and administrate an electrical contract within part of a team
• Make outbound calls to residents on a daily basis to accumulate bookings
• Receive inbound calls from residents on a daily basis to make bookings
• Help out other team members when other contracts get busy. Team work is an important trait within this business!
• Ensure timely resolution of customer issues and inquiries that arise from appointments
• Develop and maintain help desk procedures and documentation
• Update spreadsheet with bookings times, dates and any other notes
• Diary management for the electricians on site
• Be proactive in making bookings and keeping dairies filled for engineers
• Coding up any works created from the bookings on a web based system, iWorld
• General Administration duties in the office

Requirements:

• Use of Excel and Outlook
• Experience in a help desk, telephone bookings and diary appointments
• Excellent problem-solving and decision-making abilities
• Exceptional customer service skills with a focus on resolving issues promptly and effectively
• Strong communication skills, both written and verbal
• Proactively and use of initiative thinking
• Work well under pressure
• TEAMWORK

If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to:

Victoria Mehmet

Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.5m