Contracts Officer

Large Housing Association requires a Contracts Officer to ensure the effective delivery of repairs and maintenance services.

Responsibilities

• Monitoring and assessing the performance of contractors, analysing data and implementing strategies to improve efficiency and quality in the delivery of the repairs service.
• Ensuring contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy.
• Oversee the management of contracts with repair and maintenance service providers to create a best in class supply chain that puts residents at the heart of the service.
• Establish key performance indicators to evaluate contractor performance and regularly review and assess performance against these, identifying areas for improvement.
• Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process.
• Contribute to the implementation of effective void monitoring systems and process, ensuring they are supported by quality analysis and reporting.

Experience and Skills

• Experience in contract management, project management or similar role.
• Strong negotiation and procurement skills.
• Excellent communication and interpersonal skills
• Proficiency in contract regulations
• Experience in formulating specifications, managing schedules of works and technical diagnosis
• Experience of contractor management
• Experience of writing detailed contract proposals
• Problem-solving and decision-making skills.

Hybrid working with Tuesdays and Thursdays in the office.

23.02 ph PAYE or 30.44 ph Umbrella