Contracts Manager

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Aramark are recruiting for a Cleaning Contract Manager to manage cleaning services across a portfolio of client sites, ensuring excellent service delivery, strong client relationships, compliance, and operational performance.

Job Responsibilities

• Oversee daily cleaning operations across assigned contracts.
• Ensure service delivery meets agreed standards and client expectations.
• Build and maintain strong client relationships.Conduct site inspections and quality audits.
• Recruit, train, manage, and support cleaning teams.Manage staffing levels, rotas, attendance, and performance.
• Control budgets, labour costs, and consumable spend.
• Ensure compliance with Health & Safety, COSHH, and company policies.
• Handle customer complaints, incidents, and corrective actions.
• Identify opportunities to improve services and grow contracts.

Qualifications

• Experience managing cleaning or facilities management contracts.
• Strong leadership and people management skills.
• Excellent communication and client relationship skills.
• Budget and cost control experience.
• Knowledge of Health & Safety and COSHH regulations.
• Good organisational and planning skills.