Contracts Manager

About Ellucian

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

About the Opportunity

We are seeking a proactive, business-oriented, and tech-savvy Contracts Manager to join our growing Legal team. The role would support our Sales and Commercial teams in the preparation, review, and management of customer contracts across a global higher education client base.

The successful candidate will play a key role in enabling efficient deal execution while ensuring alignment with standard contracting frameworks, internal policies, and commercial guidelines and will assist in driving the adoption of legal technology to increase scalability, transparency, and contracting velocity.

Where you will make an impact

Contract Drafting & Review and Commercial & Operational Support

• Support the preparation and delivery of simple to complex commercial contracts using contract templates and approved clauses to generate contracts
• Work closely with Sales, Finance, Professional Services and other teams to translate deal structures into contract documentation
• Develop familiarity with, Pricing models, Commercial terms, Product and service offerings
• Ensure contracts align with internal approval frameworks and commercial policies
• Liaise with stakeholders across multiple geographies and time zones
• Support bid/proposal teams with Contract drafting for tenders and Legal/commercial queries
• Manage and support the contract redlining process and negotiations with customers

Process Improvement & Governance and Contract Lifecycle Management (CLM)

• Use internal systems (e.g., Salesforce) to track contract progress and approvals
• Work within and support Contract Lifecycle Management (CLM) systems and have experience of working in platforms such as Ironclad, DocuSign CLM, Box, PandaDocs
• Assist in maintaining and updating regional contract templates
• Identify opportunities to improve contracting processes, templates and workflow efficiency

What you will bring

This role is best suited to individuals with a legal or paralegal background, with experience in commercial contracts within a technology/ SaaS environment.

• 3 years'+ experience in a Contract management, or Legal / paralegal role (commercial focus)
• Strong understanding of Contract structure and key commercial/legal terms
• Experience reviewing and managing contract redlines
• Strong attention to detail
• Collaborative team player with a proactive mindset
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills with ability to engage cross-functional teams
• Commercially aware with a pragmatic approach to problem-solving
• Spanish speaking advantageous

What makes

• 25 days annual leave plus 8 public holidays
• Choice to opt in for private Medical and Dental cover
• Competitive pension plan
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Wellness
• Headspace (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare - caregiver support
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few
• Parental leave covering Maternity, Paternity and Adoption
• Employee referral bonuses to encourage the addition of great new people to the team
• We foster a learning culture with Educational Assistance Program, Professional development opportunities, LinkedIn Learning