Contract Manager (Debt)

What You'll Be Doing The Contract Manager will report directly to Senior Debt Delivery Manager and will be responsible for:

• Deliver a regionally focused, relationship-led approach, including regular partner site visits and hands-on support to strengthen local delivery and performance.
• Responsible for the performance of an assigned portfolio of grants and contracts, ensuring that funded partners deliver on KPIs and commitments.
• Act as an escalation point for partners, supporting improvement and overseeing the lifecycle of grants and contracts from mobilisation to exit management.
• Ensure that services are delivered within budgets, addressing underspends and potential overspends promptly.
• Work collaboratively with business partners, including commercial and finance teams, to ensure operations adhere to procurement rules and best practices.
• Collaborate with other functions within the debt directorate and support the commissioning of new services, providing subject matter expertise on delivery.
• Develop and nurture key relationships with delivery partners, maintaining high levels of supplier satisfaction while acting as a critical friend.
• Support continuous improvement by collaborating with internal and external partners and identifying opportunities to evolve services to meet client needs.

To be successful in this role, you'll need:

• Experience in service operations, whether in an insourced or outsourced capacity.
• Strong relationship management skills, capable of nurturing and maintaining key partnerships.
• Advanced analytical skills, with the ability to interpret complex data, produce reports, and make informed recommendations to senior stakeholders.

Strong financial acumen, with a keen understanding of budget management and financial oversightAbout UsMaPS is based in bright, modern offices in Bedford, and we're here to help people across the UK feel more confident and informed about their money.Our values guide how we work together:

• Caring - for colleagues and the communities we support
• Connecting - building supportive, positive relationships
• Transforming - creating impact that truly matters

We're proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women's health, men's health and ethnicity groups - and we welcome applications from all backgrounds.What We Offer

• 30 days' annual leave plus bank holidays
• Contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible WorkingWhilst the role is home-based you will be required to attend the office on occasions as well as our partner site locations regularly. We believe work should fit around life. This role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.Career Development We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.Important Information About Applying

• Please apply only via official MaPS links - we can't accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.If you believe your application hasn't followed the Civil Service Commission's Recruitment Principles, you can contact . If unresolved, you may then contact the Civil Service Commission.Step 1: CV SubmissionApplications open: 4 th June 2026 Closing date: 18 th June 2026

• Please submit your most up-to-date CV along with a cover letter clearly demonstrating how you meet the essential criteria outlined in the job specification (maximum 500 words)

Step 2: Telephone InterviewTimeline: 06 th June 2026 - 21 st June 2026

• Candidates who meet the initial criteria will be invited to a friendly and informal telephone interview with the Reed team.
• This is an opportunity to explore your experience in more detail and to learn more about the role.

Step 3: Final Stage InterviewScheduled for: 01 st July 2026 - 03 rd July 2026(Dates are subject to change)

• Shortlisted candidates will be invited to attend a final interview in the Bedford office.
• Interviews will last approximately one hour and 30 minutes and will be conducted by a panel of three interviewers.
• The interview will include a range of competency-based questions and an assessment designed to assess your skills, behaviours, and alignment with the role.

Everything we do aligns with the Civil Service Commission's Recruitment Principles.Job Reference: MaPS01202Close Date: 18/06/2026Step 1: CV SubmissionApplications open: 4 th June 2026 Closing date: 18 th June 2026

• Please submit your most up-to-date CV along with a cover letter clearly demonstrating how you meet the essential criteria