Contract Manager

Overview

We are now seeking an experienced Contract Manager to lead our Bristol based Hard FM healthcare maintenance and repairs contract for our end client, the NHS.

Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts.

Job Purpose

The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites.

You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites.

Specific key duties include:

• Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide.
• Ensure contractual commitments are met in accordance with KPI's/SLA's
• Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators.
• You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance.
• You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to.
• Identify and mitigate risk in all areas of contract and operational performance.
• Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings.

What we can offer you

• Competitive starting salary.
• Car allowance of £5.472 per annum.
• 25 days annual holiday.
• Holiday Purchase Scheme: Buy up to an additional 5 days holiday
• Pension Scheme: 4.5% contributory.
• Health Cash Plan: helping you spread the cost of essential healthcare
• 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
• Wellbeing and mental health champions readily available at work.
• Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
• Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
• Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
• Free Flu Vaccinations
• Full training, ongoing coaching and support
• Opportunities to progress your career across the business

This is an excellent opportunity to make a real difference, as well as excellent opportunities for onward development for you and the teams you lead.

Experience Required

The preferred candidate will be an experienced Hard FM contract manager or Contract Supervisor / Service Manager with experience ideally gained with a maintenance contractor. Ideally, you will have managed services across a multi-site operation, with experience gained within a healthcare setting. Experience of PFI contracts would also be an advantage.

You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon.

This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply.

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.