Contract Manager - Logistics / Distribution

Contract Manager - Logistics

Location: Swindon, with UK travel

Package - competitive salary + car allowance, benefits, non-contractual bonus

Are you passionate about delivering best-in-class logistics solutions and exceeding customer expectations? As a result of part of its continued growth journey, this multiple award-winning business - known for its commitment to sustainability and with an industry-leading reputation - is now seeking a Contract Manager to join its established team.

Responsibilities

• Champion Customer Value: Develop and oversee comprehensive account plans that ensure exceptional service, cost optimisation, and continuous improvement initiatives.
• Negotiate Win Win Contracts: Lead negotiations to establish favourable terms and conditions that align with strategic objectives and ensure long term profitability.
• Navigate the Contract Lifecycle: Oversee the entire contract journey, from drafting and review to performance monitoring and compliance. Lead customer reviews, prepare and deliver reporting information packs.
• Foster Strategic Partnerships: Collaborate effectively with internal stakeholders across departments (operations, finance, IT, commercial, procurement) and key customer personnel to build strong, lasting relationships.
• Manage Costs: Analyse logistics costs, pricing structures and budget allocations to identify opportunities for cost reduction and optimisation.
• Deliver Continuous Improvement: Remain informed on industry trends, best practices, and regulatory changes to proactively identify opportunities for process improvement, automation and efficiency, driving operational excellence.

What we're looking for

• Proven experience in account / contract management within the transport, warehouse or distribution industry.
• Strong commercial skills and abilities; understanding of commercial models (open / closed book arrangements), contract law, negotiations and contract administration principles.
• Ideally - previous operations management experience (transport or warehouse).
• Experience gained across retail FMCG warehouse / distribution operations.
• Strong negotiation, communication, and relationship building skills.
• A keen analytical mind with a focus on cost optimization and profitability.
• Able to interpret complex contractual documents and financial data.
• Effective communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• A passion for continuous improvement and exceeding expectations.
• Excellent organisational skills and the ability to manage multiple priorities effectively.
• Ideally - bachelor's degree in business administration, logistics, supply chain management or a related field.
• Knowledge of logistics and supply chain management concepts - transportation modes, inventory management, distribution networks.
• Proficient in ERP systems and MS Office suite.

Benefits

• Competitive salary and benefits package
• Career growth and development opportunities
• Dynamic and collaborative work environment
• Opportunity to make a significant impact in a growing logistics business