Contract and Review Liaison Officer

The job itself About the Role

Are you passionate about making a difference for vulnerable adults in East Riding? We are seeking a dynamic and organised individual to join our expanding Brokerage Team. You will play a vital role in sourcing residential and nursing care placements for adults including, those with complex mental health needs, and individuals requiring end-of-life care.

Key Responsibilities

• Build and Sustain Relationships: Proactively liaise with external organisations, partners, clients, and their families, establishing strong rapport and maintaining effective working relationships.
• Information Management: Gather, analyse, and accurately record essential information using a range of IT systems, ensuring data integrity and confidentiality.
• Collaborative Communication: Communicate clearly and effectively with colleagues across the Brokerage Team and other departments to ensure seamless service delivery.
• Problem Solving & Prioritisation: Demonstrate strong problem-solving skills, with the ability to plan, prioritise, and manage competing demands in a fast-paced environment.

About You

You will:

• Be a highly motivated and enthusiastic professional, driven to deliver outstanding results.
• Demonstrate a positive, can-do attitude and thrive under pressure.
• Embrace flexibility, adapting your approach to meet the evolving needs of the service.
• Be proficient in Microsoft Office and database systems, with a keen eye for detail.
• Excel at building and nurturing positive working relationships with a diverse range of stakeholders.
• Possess exceptional interpersonal and communication skills, both written and verbal.
• Approach challenges with a logical, practical mindset and a commitment to finding effective solutions.
• Remain resilient and adaptable, responding confidently to high workloads and embracing change as an opportunity for growth.

What We Offer

• Flexible, blended working arrangements
• Supportive team environment
• Local Government Pension Scheme and employee benefits

How to Apply

Please ensure your supporting statement addresses all essential criteria in the person specification, otherwise you may not be shortlisted for an interview.

For an informal discussion, contact Christopher Harvey at or Laura Day at .