Continuous Improvement Lead

Salary: £55,000 - 60,000 per year

Requirements

• We need someone who can pass MV vetting and who has lived and worked in the UK for the last 5 years.
• We are looking for experience leading Continuous Improvement teams in complex environments.
• We need a strong background in Lean, Six Sigma, or equivalent continuous improvement methodologies.
• We require experience delivering automation and digital workflow solutions, including RPA, Power Automate, and M365.
• We need proven ability to manage governance, benefits realisation, and senior stakeholder engagement.
• We are seeking a confident leader with strong coaching, delivery, and change management capability.

Responsibilities

• We own the continuous improvement and automation portfolio across technical and non-technical workflows.
• We build and manage a pipeline of improvement and automation initiatives aligned to strategic priorities.
• We lead delivery of workflow optimisation, RPA, and M365-based automation solutions.
• We develop business cases, benefits tracking, and sustainability measures.
• We establish governance, reporting, and KPI frameworks for oversight and assurance.
• We line-manage and develop a multi-disciplinary continuous improvement team.
• We embed standardised ways of working, continuous improvement capability, and data-led decision making.
• We work closely with senior stakeholders and functions including HR, Finance, IT, Learning and Development, and Change to manage operational, technical, and people impacts.

Technologies

• Support
• RPA

More

We are recruiting for a Continuous Improvement Lead in Gloucester on a hybrid working basis, offering a salary of £55k-£60k. In this role, we lead a small team of continuous improvement specialists and automation developers, overseeing the design, delivery, and rollout of solutions while embedding a culture of continuous improvement across the organisation. We offer an enhanced pension, 32 days annual leave rising over time, flexible working, recognition awards, wellbeing support, an on-site gym, and more.