Content Operations Lead

Job title: Content Operations Lead

Contract: 6 months

Location: London (Hybrid Working)

Start Date: ASAP

Day Rate: £400 per day via umbrella company

Content Operations Lead (Contractor UK) will be responsible for:

• Manage content operations across photoshoots, post-production, CGI and emerging AI production workflows.
• Configure and maintain content operations tools, including Adobe Workfront for project management and proofing, and Frame.io for file retrieval and collaboration.
• Onboard agencies on asset specifications, naming conventions, delivery requirements and platform usage.
• Provide ongoing technical guidance to agencies, project managers and project owners on asset setup, delivery feasibility and production workflow requirements.
• Support quality control processes by ensuring assets are delivered with the correct format, naming, structure, metadata and technical setup; assist in reviewing QC reports when needed, and explain quality issues back to agencies where required.
• Help optimise content production processes for generative AI-assisted asset production, AI-assisted quality control, AI hybrid photoshoots and virtual production.

Required knowledge and skills

• Strong technical understanding of asset types, production files, file formats, naming conventions, metadata and delivery requirements, with the ability to lead technical conversations internally and with agencies.
• Ability to communicate complex technical principles clearly, concisely and in a way that is easy for non-technical stakeholders to understand.
• Proactive, structured and ownership-driven mindset, with the ability to anticipate risks, solve issues and improve ways of working.
• Working knowledge of Adobe Creative Cloud applications, especially Photoshop, Illustrator and Firefly, with enough familiarity to understand asset preparation, production workflows and common technical constraints.
• Understanding of 3D asset delivery, CGI workflows and the handover requirements needed across agencies, production partners and internal platforms.
• Strong technical aptitude and curiosity, with the ability to quickly understand PMI platforms, workflows and system dependencies.

Professional Experience

• Experience in a Creative Advertising, Creative Production Agency or in-house
  production facility
• Experience with project management tools

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