Content Designer

• Must Hold an ACTIVE SC Clearance
• Inside IR35

Content Designer required to support a major Government Gateway programme, working across key teams including SCP, EACD/RATE and Fraud Prevention Centre.

This is a hybrid role based in the West Midlands, with competitive rates, and requires candidates to hold active SC clearance.

You'll work as part of a multidisciplinary team, creating clear, accessible, and user-focused content while translating complex policy and government language into simple online experiences.

Key duties:

• Create and edit clear, accessible digital content.
• Translate complex policy and government terminology into user-friendly language.
• Research and understand user needs through analytics, user research, and usability testing.
• Work collaboratively with User Researchers, Interaction Designers and Product Managers.
• Engage with policy teams and subject matter experts to ensure content accuracy.
• Develop and maintain effective content structures and architecture.
• Use evidence and user insight to inform content decisions.
• Work iteratively within agile, multidisciplinary teams.
• Ensure content meets accessibility, inclusion, and usability standards.

About You

• Strong experience as a Content Designer within complex digital environments.
• Excellent writing and editing skills, with the ability to simplify complex information.
• Experience with content management and content architecture.
• Strong understanding of evidence-based design.
• Experience working in agile and iterative delivery environments.
• Strong understanding of accessibility and inclusive design.
• Excellent stakeholder management and communication skills.
• Experience working with multidisciplinary teams.
• Active SC clearance required.

Open to candidates based in Birmingham, Wolverhampton, Shrewsbury, and Stoke-on-Trent.