Conference and Events Assistant

A leading membership organisation is seeking a proactive and detail-oriented Conference and Events Assistant to join its dynamic Education and Events team. This is an exciting opportunity for someone with a strong interest in event management and customer service to support the delivery of a diverse portfolio of over 70 events each year.

About the Role

You will play a key role in ensuring the smooth planning and delivery of high-quality events, acting as a primary point of contact for delegates and providing essential administrative and logistical support. From managing bookings and communications to assisting on-site at events, you will help create an outstanding experience for attendees and stakeholders.

Key Responsibilities

• Deliver excellent customer service by handling event enquiries via email and phone
• Manage the end-to-end event booking process, ensuring accurate and timely communications
• Maintain and update delegate records in CRM and events systems
• Support the preparation of event materials, including name badges, sign-in sheets and speaker information
• Assist with event logistics, including setup, registration, and on-site coordination
• Contribute to event marketing activities such as email campaigns, website updates, and social media
• Help source venues and materials for upcoming events
• Support reporting, including delegate numbers, feedback, and financial administration
• Occasionally take the lead on smaller events

About You

• Strong interest in events, with an interest in developing your career
• Excellent communication skills, both written and verbal
• Highly organised with strong attention to detail
• Confident using IT systems, including MS Office, databases, and social media platforms
• Able to manage multiple tasks and work proactively
• Comfortable interacting with a range of stakeholders in a professional manner
• Willingness to travel occasionally and support events outside of the office

What's on Offer

• Opportunity to gain hands-on experience across a wide range of events
• Supportive and collaborative team environment
• Professional development opportunities within a respected organisation

If you are enthusiastic, organised, and looking to build a career in events, we would love to hear from you.

This is a hybrid role, with minimum 2 days a week in the London based office.

Apply now to take the next step in your events career.

Starting salary 27K plus excellent benefits