Complaints Specialist - FCA-Driven Customer Relations (Hybrid)

A leading financial services company in Manchester is looking for a Customer Relations Coordinator to manage and resolve complaints, ensuring adherence to FCA and internal processes. The ideal candidate will have experience in complaints-based roles and a strong understanding of financial services. The position offers a starting salary of £28,840, along with benefits including a pension scheme, discretionary bonuses, and enhanced family leave. Hybrid working is available, allowing flexibility between office and remote work.