Complaints Resolution Specialist - Finance (Hybrid)

HRC Recruitment is seeking a Complaint Handler in Glasgow to manage and resolve customer complaints within regulatory guidelines. The role operates on a hybrid basis with 3 days in the office and 2 days from home, across a 35-hour week.

You will log, track and escalate cases as needed, ensuring adherence to procedures and service standards. The package includes a competitive salary (£27,500), a 15% pension, discretionary bonus, and 33 days of annual leave, with life assurance and wellbeing