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Complaints & Resolution Specialist - Hybrid Role
Posted 1 day 7 hours ago by Hightown Housing Association Ltd
Permanent
Full Time
Other
Hertfordshire, Hemel Hempstead, United Kingdom, HP1 1
Job Description
Hightown Housing Association Ltd in Hemel Hempstead is seeking an experienced Complaints and Resolution Officer to join a newly established team. The role offers hybrid working and a salary of £41,349 per year, with a 35-hour week.
You will investigate complex issues, ensure customers feel heard, and deliver clear, empathetic responses while upholding the Housing Ombudsman Code. Join us to turn feedback into meaningful service improvements.
Hightown Housing Association Ltd
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