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Complaint & Compliance Specialist - Insurance Claims
Posted 6 hours 40 minutes ago by MAWDY Ireland
Permanent
Full Time
Other
Galway, Galway, Ireland
Job Description
MAWDY Ireland in Galway is seeking a dedicated Complaint Officer to join our fast-paced, customer-focused team. Reporting to the Customer Experience Manager, you will analyse complex information to ensure fair outcomes and uphold regulatory standards.
You will investigate complaints, conduct root cause analysis, and deliver clear, empathetic responses to complainants while maintaining thorough records and contributing to process improvements.
MAWDY Ireland
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