Community Manager

We are currently recruiting for aCommunity Managerto join ourTarasis HealthcareDivisioninMonaghan!

Contract Type:Full-Time, Permanent

Working Hours:8:30am - 5:30pm (Monday - Friday), plus oncall on a rota basis

Location: Monaghan

Main Duties & Responsibilities: Service User :

• Set up new service user care plan within 2 working days and ensure all care staff and management information system is updated accordingly.
• Organise and complete the introduction of care staff to all new service users.
• Manage the amendments process ensuring that care plan is updated within 5 days, care staff is notified and OneTouch updated accordingly.
• Inform the service user if their care assistant is late or there is a change to their usual care assistant.
• Ensure smooth maintenance of existing business and identify areas of further development.
• Ensure budgeted hours are met and increased.
• Promoting Tarasis at all times and report on any potential new areas of business.
• Adhere to confidentially and protection of vulnerable adults/children policy at all times.

Care Staff:

Lead, support and develop a team of Care Assistants to deliver high-quality care.

• Assist with recruitment, induction and onboarding of new staff.
• Coordinate staff schedules and ensure continuity of care provision.
• Organise shadowing, mentoring and probation reviews for new employees.
• Conduct regular supervision meetings, performance reviews and annual appraisals.
• Manage disciplinary, investigatory and return-to-work processes where required.
• Ensure staff have appropriate PPE, training and support to carry out their roles safely and effectively.
• Facilitate team meetings and promote effective communication across the workforce.

Other Duties:

• Respond immediately to enquiries from commissioner in relation to service user issues in conjunction with Quality Department
• Report and record all changes to service users' wellbeing
• Report and record all complaints and adverse incidents
• Complete KPI's (Key Performance Indicators) and report to Line Manager at monthly meeting.
• T o be available at varying times, which may include early morning and late evening work. The post holder may be required to work weekends and bank holidays when required.
• M aintain professional knowledge and competence on both company policies and procedures and regulatory standards.
• T o carry out other duties and responsibilities commensurate with the post and the needs of the organisation to develop and maintain service delivery.

What We Need From You:

• QQI Level 6 in Healthcare or Equivalent
• 1 year's experience managing and leading teams
• Ability to maintain accurate records and care plans.
• Strong organisational and communication skills.
• Ability to work independent and use initiative.
• Strong team-working skills and ability to support colleagues.
• Excellent written and spoken English.
• Full current driving licence and access to a car.

• Ongoing training, mentoring and professional development
• Supportive, growth-oriented working environment
• Paid holidays
• In-house counselling support

As part of the recruitment process for this role, we will carry out a Garda Vetting.

Full job description available on request.

Tarasis Enterprises is an equal opportunity employer.