Community Engagement Manager

Join Digital Catapult as our new Community Engagement Manager and play a leading role in building, nurturing, and growing the UK's most ambitious digital supply chain innovation community. You'll drive engagement and collaboration across industry, technology, and academia - helping to accelerate the practical application of deep tech solutions nationwide and deliver real-world impact for UK manufacturing and supply chains.

This is a contract role due to end on 31/03/2026.

1. Develop and implement strategies to grow and strengthen innovation communities, including the flagship Digital Supply Chains Hub (DSCH), working closely with cross-functional teams.
2. Manage and moderate both online and in-person communities, ensuring they are valuable, inclusive spaces for collaboration and knowledge sharing.
3. Organise and deliver community events such as workshops, hackathons, webinars, and regional pilots to drive engagement and foster partnerships.
4. Lead the continuous improvement of onboarding processes and member journeys, designing structured feedback loops to capture insights and inform programme enhancements.
5. Promote networking, matchmaking, and collaboration opportunities, connecting members to relevant partners, projects, and opportunities.
6. Use analytics and data tools to monitor engagement, track KPIs, and generate actionable insights to inform strategy and demonstrate impact.
7. Demonstrate proven experience in community management, stakeholder engagement, or innovation programme delivery, ideally within technology, innovation, or digital ecosystems.
8. Possess strong relationship-building skills, with the ability to engage startups, corporates, academia, and funders to support ecosystem growth.
9. Design and deliver strategies to engage community members and enhance their experience, both digitally and in-person.
10. Organise and facilitate events, workshops, and collaborative initiatives that drive participation and value.
11. Be comfortable using data and analytics to inform decision-making and demonstrate impact.
12. Show passion for technology innovation, with a collaborative approach and a commitment to equality, diversity, and inclusion.

Application closing date: Wednesday 4th June.

• We are in the UK's Top 100 Best Workplaces and placed in the UK's Best Workplaces in Tech and Large Organisations.
• 5% performance-related bonus.
• Digital Catapult is a Disability Confident Committed Level 1 Employer.
• Excellent holiday package: 25 days annual leave, Bank Holidays, and 3 days between Christmas and New Year.
• Double-matched pension up to 10% of your salary.
• 4% of your salary to use towards benefits like health cash plans, Private Medical Insurance, holiday purchase, and pension top-up.
• E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As You Earn; PerkPal.
• Life insurance 4x salary.
• Free access to EAP & Financial Wellbeing advice.
• Enhanced maternity and paternity leave.
• Hybrid working model with options for onsite work to support project delivery.
• Investment in ongoing learning and development.
• Company social events and free office snacks.

We foster a vibrant culture where all voices are heard, supported by employee-led affinity groups that champion initiatives and provide feedback opportunities.

Throughout the year, we educate our team on aspects of Equity, Diversity, and Inclusion to raise awareness.

We also enjoy social activities, including our football team, running and climbing groups, and volunteering events.