Commercial Sales Manager

Commercial Sales Manager

Location: Redditch, Hybrid

Logistics, 3pl

Excellent salary, car allowance, pension, 25 days holiday, option to buy more.

About the Business

This business is a well-established and fast-growing provider within the e-commerce, fulfilment, and logistics space, supporting B2B and B2C customers across the UK and internationally. Known for operational excellence, scalable solutions, and strong customer partnerships, the company is focused on continued growth, innovation, and delivering measurable value for its clients.

The Role

We're looking for a driven Commercial Sales Manager to accelerate growth, win new business, and maximise value from key accounts. This is a hands-on, high-impact role for a confident closer who thrives in fast-paced e-commerce and fulfilment environments.

You'll own revenue and profit targets, lead customer relationships end-to-end, and act as a commercial project leader across new and existing accounts.

Key Responsibilities

• Exceed revenue and profit targets across nominated accounts
• Win new business through proactive prospecting and cold outreach
• Drive account growth through up-selling, cross-selling, and deeper engagement
• Own account plans, contracts, SLAs, KPIs, and performance reviews
• Introduce customers to a full suite of logistics and fulfilment solutions
• Act as the senior commercial contact for customers
• Collaborate with internal teams to ensure seamless service delivery
• Identify efficiency, cost-saving, and improvement opportunities
• Maintain accurate CRM data and produce weekly sales reports
• Build strong networks across the e-commerce and logistics sector

What You'll Bring Experience

• Extensive B2B/B2C sales experience in e-commerce, fulfilment, or logistics
• Proven track record of exceeding revenue and profit targets
• Strong understanding of carrier networks and e-commerce operations
• Demonstrable success in new business development and account growth
• Experience in fast-paced, high-growth environments

Skills

• Excellent negotiation, influencing, and presentation skills
• Confident managing contracts, KPIs, and commercial forecasts
• Self-sufficient lead generator with strong pipeline discipline
• Commercially astute and customer-focused
• Full clean driving licence

Personal Attributes

• Results-driven closer with high ownership and accountability
• Proactive, resilient, and highly organised
• Comfortable leading projects and resolving complex challenges
• Passion for continuous improvement and customer success