Commercial Product Manager

Commercial Product Manager (Cambridge, UK)

Position Summary: This is a full-time position within the Product Management department, working in our Cambridge office on a hybrid basis (minimum 3 days in the office). Some travel will be required for this position.

Overview of the role

We're on the lookout for a driven and passionate Commercial Product Manager to champion Cycle's innovative products and the needs of our patients across the business.

This is your chance to make a real impact from taking the lead on some of our most successful existing products to playing a pivotal role in the launch of exciting new ones. You'll work at the intersection of innovation and care, ensuring every product we bring to the market truly makes a difference.

Collaborating with Project Managers, Sales teams, and departments across the business, you'll ensure our products are genuinely life-changing for patients. You'll take the lead of defining the product strategy for your product portfolio, and adjusting the strategy and tactics as required, equipping our Sales and Patient Support teams with the tools they need to deliver exceptional product experience.

Based in Cambridge, our close-knit team is small but ambitious and growing fast. You'll thrive in a dynamic environment where adaptability and pragmatism are key, and where your voice will be heard.

Our Company

At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

At Cycle we focus on providing treatments and services for patients with neurological, rare metabolic, and rare immunological conditions, most of which are genetic conditions. Some of our patients are diagnosed with a rare disease at birth, others are affected later in life, and some can spend years trying to get diagnosed.

No matter what stage our patients or their caregivers are at, we strive to provide them with the support they require. If you want to know more about what we do then, why not check out our website below and look at some of our patient stories:

Patient Stories - Cycle Pharma

What you will be doing:

• Develop and maintain product strategy and roadmaps, working closely with all departments to adapt, manage and report impact and priorities.
• Maintain deep knowledge of assigned commercial products, diseases states and patient communities, developing relationships with KOLs to further enhance understanding.
• Project Lead on relevant cross-department commercial projects such as product launches in partnership with the PMO when relevant.
• Support the brand management team in the development of marketing activities and execution of campaigns in line with the product strategy.
• Define the training requirements for each product and work closely with the Training Manager to ensure that the product is accurately represented across sales and patient support roles.
• Develop positioning and messaging to support Sales in objection handling and addressing competitive landscape changes.
• Responsible for facilitating the feedback loop from Sales and reporting insight and actions to the commercial management team.
• Gather and share feedback from the market and our products, then use that insight to help spot new opportunities for the business to explore.
• Work with the Commercial Operations and Data teams to utilise data and facilitate strategic decision making.
• Work in partnership with the labelling team to define scope of activities for labelling changes in commercial departments, such as marketing, sales and patient support, and prioritise accordingly.
• Manage the day-to-day working relationships with our MAH partners, focusing on the commercial side of our products.
• Responsible for ensuring projects are on budget, delivered according to the agreed plan and any discrepancies are escalated.
• Maintain compliance with all Regulatory, Legal and Quality requirements.

Departmental responsibilities:

• Contributes to the discussion and creation of the annual budget, identifying spend and potential savings for the year ahead.
• Contribute to the discussions around the operational planning that implements the department strategy.
• Attend team meetings and engage with internal and external stakeholders providing support and subject leadership as required.
• Act as primary contact with third party external partners.
• Develop and improve the procedures and processes used by the department, identifying problem areas, proposing and implementing robust solutions in order to improve efficiency and consistency.

Skills and experience that will help you thrive in this role:

• Previous experience of commercial product management is required ideally within the Life Science, technology or pharmaceutical fields.
• A proven strategic thinker with a passion for building products through insight and collaboration.
• Excellent project management skills with a high level of attention to detail.
• Ability to create and maintain strong working relationships across the organisation and with external partners.
• Strong negotiation skills, and confidence in challenging co-workers or third parties, whilst ensuring relationships are maintained.
• Enthusiasm and personal initiative to solve problems, a self-starter who consistently works in a proactive manner, whether working autonomously or as part of a team.
• Strong analytical and problem-solving skills, and the ability to think critically and outside the box.
• Result-oriented and takes ownership and accountability to deliver objectives on time and to budget.

What can we offer to you

In addition to being part of a great team and doing things that will make a real difference to patients' lives, you will enjoy all the benefits that brings:

• Competitive salary based on experience
• A collaborative high performing work environment
• Performance based bonus
• Opportunity to join a fast growing and ambitious business
• Company pension scheme
• 100% employer paid membership for Private Health Insurance
• Life and Critical Illness Insurance
• Corporate Gym membership
• Regular team building events and an agile working environment

Applications

Cycle Pharmaceuticals embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.