Commercial Operations Assistant (temp)

Package Description: Commercial Operations Assistant (temp)

Job title: Commercial Operations Assistant

Responsible to: Commercial Enterprise Manager

Number of Positions: 2

Contract Type: Part Time, Fixed Term (22 June - 25 August 2026)

Salary: (£12.71 per hour)

Working Hours: 28 hours per week, 4 days out of 7 (weekend working and occasional evenings), Various shift patterns. Some overnight working may be required (accommodation provided)

Job Purpose

To support the efficient operational delivery and growth of the school's commercial activities over the Summer period, including residential lettings, holiday clubs, events, and auxiliary services.

The role ensures high standards of customer service, smooth operational coordination, and effective administration to maximise revenue and community engagement.

If you are an energetic individual who enjoys a varied work environment this position will allow you to gain an insight and obtain skills within a commercial enterprise setting.

Key Responsibilities 1. Commercial Activities & Lettings

• Assist in managing school facility lettings and residential lettings within the boarding houses.
• Handle enquiries, bookings, and client communications.
• Support the Commercial Operations Coordinator with the preparation of hire agreements, schedules, and invoices.
• Ensure spaces are set up according to client requirements working alongside the Domestic, Facilities, Estates and Catering teams.

2. Events Support

• Support the planning and delivery of internal and external events (e.g. holiday clubs, sporting events and school events).
• Liaise with staff, suppliers, and external partners.
• Assist with logistics such as catering, AV, signage, and staffing.
• Provide on-site support during events when required working across Commercial, Domestic and Facilities departments as and when required.

3. Administration & Finance

• Assist with invoicing, payments, and financial tracking.
• Use booking systems (e.g. Trybooking and Airbnb) effectively.

4. Customer Service & Relationship Management

• Support the Commercial Operations Coordinator with commercial enquiries.
• Build and maintain positive relationships with clients and partners.
• Ensure a professional and welcoming experience for all customers/partners.

5. Marketing & Promotion

• Support the Marketing Team with the promotion of school facilities and commercial lets.
• Help identify opportunities to increase commercial income.

6. Compliance & Operations

• Ensure all activities comply with health & safety and safeguarding policies.
• Coordinate with Domestic, Facilities, Estates and Catering teams.
• Assist with risk assessments and operational planning.

Person Specification Essential

• Good organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• An enthusiastic and positive manner.
• Good IT skills (e.g. Microsoft Office, email systems).
• Ability to multitask and work under pressure.
• Customer-focused approach.
• Flexibility (including regular evening/weekend working).

Desirable

• Experience in events, hospitality, or commercial operations
• Experience working in an educational or similar environment.
• Knowledge of booking systems or CRM software.
• Basic financial/admin experience.
• First Aid and safeguarding qualifications or experience

Personal Attributes

• Proactive and self-motivated.
• Detail-oriented and reliable.
• Professional and approachable.
• Team player with a positive attitude.

Additional Information

• The post-holder will be required to comply with the school's safeguarding policies and undergo appropriate background checks (e.g. PVG).
• This job description may be amended as required to meet the evolving needs of the school.
• Onsite accommodation may be available if required.