Commercial Finance Tower Lead

Join Musgrave - A Legacy of Innovation, Community, and Excellence

Musgrave is one of Europe's most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Ireland's most trusted and sustainable business, we have an exciting opportunity for a Commercial Finance Tower Leadto join our Finance team.

In this role you will be the primary owner for the Commercial Finance processes and ensure that services delivered by the third-party provider are effective, timely, compliant and aligned with business needs. You will act as a key conduit between the third-party provider and the Commercial Finance Leadership team and other business stakeholders.

What you'll be doing: Service Ownership & Performance Management

• Understand end-to-end process requirements across Commercial Finance
• Monitor service delivery against SLAs, KPIs and agreed performance framework
• Identify service gaps and drive continuous improvement
• Act as first escalation point for service within the Commercial Finance tower
• Facilitate regular service reviews

Relationship & Stakeholder Management

• Be the primary interface between Commercial Finance leadership team and the third party provider
• Build strong relationship across Commercial Finance leadership and SMEs to ensure outputs meet needs
• Translate stakeholder requirements into clear service expectations and process requirements

Governance & Compliance

• Maintain governance standards for reporting integrity, accuracy, and compliance with internal controls
• Act as conduit between financial control and third party provider, directing end-to-end compliance
• Jointly govern scope, priorities, and service performance with third party provider
• Own and maintain SOPs, RACI matrices, and process documentation for Commercial Finance
• Working closely with Service Delivery Lead, manage escalations, risks, and inter tower dependencies for service delivery

Operating Model & Ways of Working

• Define and run the Commercial Finance Tower operating model with a clear engagement model, ownership and distributed execution
• Align Commercial Finance Tower delivery with enterprise planning and transformation initiatives

Transformation, Process Improvement & Change Management

• Work with Commercial Finance Team leads and SMEs to identify automation, standardization, and optimisation opportunities
• Assess the impact of business change (e.g. acquisitions) on service delivery and update requirements accordingly
• Champion continuous improvement culture within both the retained and outsourced teams

What we're looking for:

• 8-10+ years of experience in Retail/Wholesale analytics, enterprise reporting, FP&A, or commercial operations with minimum 5 years in a global or enterprise leadership role owning reporting standards, data governance, service delivery, or BI transformation
• Enterprise reporting and KPI framework design skills
• Reporting standards, governance and compliances skills
• Retail and wholesale domain expertise
• Data quality management and reconciliation skills
• Operating model and service delivery management skills
• Leadership, stakeholder engagement and change management skills
• Analytical thinking, structured problem-solving and effective communication skills
• Degree in Business, Analytics, Information Systems, Finance, or equivalent

Career Development:

• Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
• Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
• Innovation Focus: Be part of a company that values forward-thinking solutions
• Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
• Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.

Ready to make an impact?

Apply now and be part of a forward-thinking company that values your expertise and vision.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Musgrave operates a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.