Commercial & Content Lead

The role

Commercial & Content Lead - Drug Manufacturing & Outsource Solution

GlobalData Healthcare is a specialist information services business on a mission to help our Pharma, Biotech and Medical Devices clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence for companies, government organisations and industry professionals.

We began our GlobalData journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialism.

Why join GlobalData?

GlobalData Healthcare is GlobalData's largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision of becoming the world's trusted source of strategic industry intelligence.

Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it's the collaboration of our teams that have shaped our success and will continue to do so in the future.

The role

GlobalData Healthcare, Pharma seeks a dynamic Commercial and Content Lead for Sales Intelligence Solutions (CMO/CDMO Sector) and PharmSource reports, based in London, UK or New York City, USA. This strategic leadership role is pivotal in positioning GlobalData as the industry's go-to provider for sales intelligence and market analysis within the contract manufacturing and outsourcing sector. The position will be responsible for collaborating on commercial strategy and developing effective content that supports business growth, client relationships, and operational excellence within the team.

What you'll be doing

• Commercial Leadership
• Position GlobalData as a leading service provider and thought leader within the CMO/CDMO industry.
• Build strong client relationships to understand market needs and deliver value.
• Collaborate with the Sales team to realize commercial objectives and drive business growth, focusing on sales intelligence solutions.

• Sales & Business Development
• Lead and organize pre-sales meetings, delivering compelling value propositions of to top CMO/CDMO clients.
• Identify and pursue consulting opportunities through active industry networking.
• Achieve a set annual revenue target from CMO/CDMO sector.

• Client Engagement
• Represent GlobalData at major industry conferences annually (e.g., Arena, DCAT, CPhI), executing face-to-face meetings per event
• Conduct additional in-person as well as virtual client meetings outside conferences
• Maintain a cadence of monthly face-to-face client meetings, split approximately 30% new business and 70% existing clients.
• Ensure prompt, professional responses to client inquiries and host quarterly feedback sessions.

• Content Leadership & Development
• Monitor market trends, competitive outsourcing landscape and drive continuous improvement of the product
• Ensure time production of outsourcing reports, expert commentary, and proprietary content.
• Manage a team of 2-3 analysts to deliver timely, actionable insights and analyses.

• Oversee production of:
• Monthly BioPharma Outsourcing Reports
• Quarterly Emerging Markets Outsourcing Reports
• Four to six Trend Reports annually, with supporting press releases
• Post-event analysis and client presentations as needed.

• Team Development
• Lead, mentor, and develop the analyst team, fostering a culture of collaboration and commercial expertise.
• Provide coaching to enhance team confidence in client-facing interactions and commercial skill

What we're looking for

• A post graduate degree (MSc, PhD or MBA) in Life Science, Business, or equivalent
• Understanding of pharmaceutical contract manufacturing industry is essential, with 5-7 years of relevant experience
• Experience in client interactions (written, verbal by web meetings, face to face) with strong commercial focus is essential
• Excellent organizational, interpersonal and presentation skills with excellent business acumen
• Expertise in using Excel and ability to produce PowerPoint presentations
• High level of both written and verbal communication skills
• Focus on quality, process improvements and attention to detail
• Must be a team player and possess the ability to work well with global teams
• Willingness (& visa/passport eligibility) to travel overseas as necessary

In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit

GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.