Cloud Telephony Engineer - Contact Centre Migrations

A leading financial technology firm in the UK is seeking an experienced Cloud Telephony & Contact Centre Engineer for a 12-month FTC contract. The role involves supporting a cloud-based contact centre migration and enhancing capabilities to improve customer and agent experiences. Ideal candidates will have proven experience in cloud telephony platforms and integrating telephony systems with enterprise applications. The position requires collaboration with vendors and stakeholders to deliver seamless solutions, contributing to a significant digital transformation initiative.