Cloud Solutions Agent - Customer Success & Training (Hybrid)

Sherweb in Ireland is seeking a customer-focused professional to be the main point of contact for incoming calls and requests from customers and partners. You will deliver onboarding, training, and ongoing support to ensure successful adoption of Sherweb solutions.

This hybrid role (2 days in the Dublin office) emphasizes first-contact resolutions, proactive problem solving, and close collaboration with sales, direct clients, and MSP partners to drive satisfaction and retention.