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Clinical Safety Officer

Posted 1 hour 1 minute ago by CareADHD

Permanent
Full Time
Other
London, United Kingdom
Job Description
Full-time Contract Mid-level Senior

Posted 06 Oct 2026

Description Clinical Safety Officer
  • 6 Month Fixed Term Contract
  • Reports to: Director of Digital Clinical Safety
  • Team / Function: Clinical Safety
  • Location / Working model: Hybrid (2 days a week in the office)
  • Ideal start: ASAP
We aim to make our hiring process as streamlined as possible.

Applications close 13th October (may close earlier if we receive a high volume of applications).

We'll aim to contact shortlisted candidates by 14th October.

Initial Microsoft Teams calls with one of our Talent Acquisition Specialists will take place on the 15th and 16th October.

Interviews will be held on 22nd October, In person at our Canary Wharf Office.

CARE ADHD began as a small team with big ambitions, and has since grown into a global organisation supporting thousands of people across the UK and India. Though our teams are continents apart, we're united by one mission: to make high quality neurodevelopmental care accessible to everyone who needs it.

We're transforming private healthcare by making ADHD assessment and treatment more affordable, more personal and easier to access. Our client centred approach, lean methodology and commitment to continuous improvement shape everything we do. We embrace rapid learning, experimentation and our 'fail fast' ethos because we know innovation is the engine of better care.

What drives us is simple: opening a world of possibility for different minds. Neurodevelopmental support, when done well, is one of the highest impact interventions in healthcare. The right care gives people more agency, more stability and the chance we all deserve: to thrive and be happy.

We're here to make that happen for as many people as we can.

If you join us, you become part of that story. We'll make sure you feel supported, trusted and empowered to do your best work. There's still plenty for us to learn, but we promise curiosity, collaboration and a lot of fun as we puzzle things out together. When talented people are given space to grow, extraordinary things happen - and we can't wait to see what you help us achieve.

Purpose of the Role Hold clinical safety assurance for a live, growing digital estate, ensuring the systems we build and the systems we buy are demonstrably safe for the people using them.

Sits within: Clinical Safety.

Works closely with: Product, Engineering, Clinical, Governance.

Primary impact:
  • Take named Clinical Safety Officer responsibility for part of our multi-system estate, under DCB0129 where we manufacture and DCB0160 where we deploy, and carry each system through to an approved safety case.
  • Lead the hazard identification and risk scoring
  • Support our evolving thinking on how to use AI for clinical safety
You'll get to work hands on in a rapidly growing organisation, owning clinical safety review and documentation end to end and giving input into new product features and development. We're a highly AI augmented company and you'll have chance to work on a best-in-class AI clinical safety set up.

Is this the right fit for you?
  • You've written DCB artefacts yourself like CRMP and CSCRs.
  • You can run a hazard workshop with clinicians, developers and operations in the room and come out with scored hazards, not a list of worries.
  • You push back when a control is "in place" and nobody can evidence that it works.
  • You're comfortable saying a system isn't ready, to people who want it live this week.
What This Job Is
  • Hands-on. You write the plans, build the hazard logs, run the workshops and draft the reports yourself.
  • Named CSO responsibility for systems in live clinical use.
  • Giving clinical safety input into new products and feature builds
  • Working in a fasted paced environment
What This Job Isn't
  • A documentation exercise. A compliant-looking artefact set that doesn't reflect the real system is the failure mode, not the goal.
  • A policy or audit role at a distance from delivery.
Core Duties and Responsibilities
  • Act as named CSO for an allocated portfolio, across our manufacturer (DCB0129) and deploying (DCB0160) roles.
  • Produce and maintain the Clinical Risk Management Plan, Hazard Log and Clinical Safety Case Report for each system.
  • Facilitate multidisciplinary hazard identification and risk scoring workshops, and keep the log current between them.
  • Specify controls, agree named owners, and verify implementation and effectiveness separately before go live.
Assurance of what we buy and what we build
  • Assess supplier safety evidence: DCB0129, DTAC, device status where relevant and state what is held, what is missing and what risk that leaves.
  • Engage Product and Engineering from concept, not at release: in the room before release scope is agreed, reassessing hazards as the build moves.
  • Input to business cases, procurement and new system triage, so scoping happens before deployment.
Safety in live service
  • Review safety incidents, assess their impact on the affected safety case, and maintain the Safety Incident Management Log.
  • Assess changes proportionately and reissue a safety case report wherever clinical risk changes.
  • Keep the estate register and the monthly safety position accurate enough to act on.
AI-augmented clinical safety practice
  • Use AI to accelerate and improve our clinical safety work.
  • Treat everything AI produces as candidate analysis, subject to your review and multidisciplinary validation before it enters an approved artefact. Making that boundary auditable is part of the job.
  • Contribute to assurance of AI-enabled products: such as an AI scribe in live clinical use and maintaining the Clinical AI Risk Register.
Optional Bonus Responsibilities
  • Deputy Clinical Safety Officer cover, so documentation can be approved when the Director is unavailable.
  • Supporting clinical safety for our India operation, where the regulatory position differs.
To Thrive in this Role, You'll need Core skills and qualifications
  • A registered clinician with current registration with an appropriate professional body (GMC, NMC, HCPC or equivalent).
  • Accredited Clinical Safety Officer training
Experience
  • Risk management experience applied to clinical domains: hazard identification, severity and likelihood, risk acceptability, control verification
  • Hands on production of DCB0129/0160 artefacts: not only reviewing or commissioning them and facilitating hazard workshops with mixed clinical and technical groups.
  • Experience of agile or fast moving delivery, where the system changes continually.
  • Writing an exec can act on: someone accepting residual risk should understand exactly what they're accepting.
  • Desirable: digital mental health or neurodevelopmental services; AI-enabled health products; being the first or only safety person somewhere; medical device regulation as a regime separate from the DCB standards.
Behaviours and Culture Add, not just Culture Fit

Care is at the heart of who we are - in how we support patients, and in how we treat each other as colleagues. We believe the way we show up for each other is just as important as what we do. Skills matter, but it's our mindset, behaviours and willingness to learn, adapt and improve that protect the supportive culture we've built, and help us thrive together. Below are our principles.
  • Assume Good Intent
  • Share the Context
  • Move with Care
  • Prove, then Improve
  • Build for Scale
  • Focus on Outcomes
  • Partner with Integrity
What Success Looks Like Success measures
  • named CSO for an agreed portfolio, each system walked yourself, at least two hazard workshops run and scored against the approved acceptability criteria.
  • complete, approved artefact sets for your highest criticality systems. Any supplier gaps resolved or escalated with the residual risk written down.
  • CSO involvement recorded before release scope is agreed on new work.
What you can expect from us
  • Hybrid working in our Canary Wharf Office
  • 33 days holiday annually (including UK public holidays)
  • A paid day off for your Birthday
We aim to make our hiring process as streamlined as possible.

What to Expect

We'll aim to contact shortlisted candidates by (insert date).

Initial Microsoft Teams calls with one of our Talent Acquisition Specialists will take place on (insert date), the perfect chance for us to get to know each other more.

First-stage interviews will be held on:

If required, second-stage interviews will take place on 22nd - 23rd October.

Company Overview At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years . click apply for full job details
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