Clinical Document Management Learning Manager

Job Title: Clinical Document Management Learning Manager Primary Location: Dublin, Ireland

This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.

Overview

The Clinical Document Management Learning Manager at Novartis plays a pivotal role in shaping how teams across the company adopt best in class Trial Master File (TMF) practices and documentation standards. Positioned at the intersection of capability building, innovation, and operational excellence, you will lead impactful learning and knowledge initiatives that strengthen compliance, enhance TMF health, and support the delivery of transformative therapies worldwide. This role is within the CDGM (Clinical Document Governance Management) group.

Key Responsibilities

• Design and deliver effective learning and capability programs for TMF and CDGM services.
• Partner cross functionally to identify learning needs and implement tailored knowledge solutions.
• Develop and manage metrics, dashboards, and key performance indicators to track learning effectiveness.
• Collaborate with internal teams and external partners to align on CDGM learning and capability requirements.
• Serve as subject matter expert on TMF learning processes, tools, and capability development practices.
• Drive initiatives to improve TMF health and strengthen adoption of documentation standards.
• Support audit and inspection readiness, including root cause analysis and corrective and preventive actions.
• Partner with enterprise learning and knowledge groups to align with best practices and innovations.
• Act as CDGM point of contact for projects, ensuring engagement and integration with business initiatives.
• Create and manage knowledge management frameworks to support continuous learning and process improvement.

Essential Requirements

• Bachelor's degree or equivalent with relevant industry experience.
• Minimum five years in clinical research within pharmaceutical companies or contract research organizations.
• Experience in clinical documentation, records management, or information management practices.
• Proven ability to plan and execute cross functional projects successfully.
• Strong communication, influencing, and presentation skills across all organizational levels.
• Demonstrated ability to collaborate across global, cross cultural, and multidisciplinary teams.

Benefits & Rewards

Expected Annual Base Salary Range for role: 55,370 to 102,830 EURO. The base salary offered is determined based on gender neutral objectives, such as relevant skills, competencies, and experience in accordance with Novartis pay setting policy, and will be reviewed periodically upon joining. In addition to your base salary, you may be eligible for a performance based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. We provide flexible and hybrid working options where possible, and a minimum of 14 weeks paid parental leave.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering:

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity and Inclusion / EEO Statement

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.