Clinical and Sleep Support Manager

Clinical and Sleep Support Manager page is loaded Clinical and Sleep Support Managerlocations: Farnboroughtime type: Full timeposted on: Posted Todayjob requisition id: 569269 Job TitleClinical and Sleep Support Manager Job DescriptionThe Clinical and Sleep Support Manager for our Sleep & Respiratory Care (S&RC) business is responsible for leading clinical service workflow discussions during the sales phase, leveraging in-depth expertise to address complex service needs and optimizing clinical processes through detailed workflow assessments.Leading a team of clinical and sleep support specialists, the role operates under limited supervision and applies independent judgment to drive project success and compliance. Your role: Leads service discussions with healthcare customers during the sales and opportunity phase, offering in-depth expertise in organizational solutions to effectively address service needs. Conducts detailed workflow assessments at healthcare facilities to identify opportunities for optimizing operational and clinical processes through the integration of organization's solutions, ensuring alignment with customer goals. Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance. Provides advanced training to healthcare professionals, focusing on the full functionality and best practices for using organization's solutions, helping to maximize their clinical impact. Participates in the implementation of organization's solutions, working closely with customers to ensure the deployment meets their specific clinical and operational requirements, and addressing any challenges that arise. Supports sales teams by delivering comprehensive product demonstrations, tailoring them to the unique needs of each customer, and helping to close deals by showcasing the clinical benefits of organization's solutions. Resolves moderately complex troubleshooting and support tasks, addressing issues that arise during the implementation and use of organization's solutions, and ensuring customer satisfaction with timely and effective solutions. Cultivates effective relationships with internal and external partners, providing influence over projects and peer groups by demonstrating a comprehensive understanding of the area of specialization. Effectively partner with an external operations and service bench for maintenance and post market change. You're the right fit if: Minimum 2 years of experience in areas such as Healthcare Consulting, Clinical Education and Training, Team Leadership and Operational service through third party providers. Experience in leading healthcare service teams within NHS preferred. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. This role is an office role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about . • Discover . • Learn more about . If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care . Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.