Clinic Coordinator/Receptionist

An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Bond Street station.

This is far more than a traditional reception role. It is a position suited to an individual accustomed to operating within ultra-high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The role offers a salary of up to £33k and it operates on a Monday - Friday basis . Hours: Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm (with flexibility required in case of emergencies)

We are seeking a candidate from a high-net-worth, luxury-led background. Some previous office experience is essential, and candidates must also demonstrate a career history within one or more of the following environments:

• Five-star or ultra-luxury hotels

• Private members' clubs

• Luxury fashion houses or flagship boutiques

• UHNW private household or private PA roles

• Any high-end concierge or bespoke client services

This role requires a naturally sophisticated communicator who understands the expectations of discerning clientele and is entirely comfortable interacting with high-profile individuals, consultants and private patients.

The clinic is renowned for delivering an exceptional, discreet and highly personalised service within an elegant, calming setting. Specialising in complex, blindness-related conditions, the practice also has a rapidly expanding medical trials division, further enhancing its reputation at the forefront of private ophthalmic care.

The Role

As a key ambassador for the clinic, you will:

• Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint

• Coordinate emergency surgical procedures at short notice, confidently managing multiple consultant diaries and liaising with surgeons, ophthalmic technicians, nurses and anaesthetists

• Provide refined, articulate and highly professional communication across all channels - in person, by telephone and via email

• Manage up to consultant clinic diaries with precision and discretion

• Process payments confidentially and respond to sensitive patient treatment enquiries

• Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services

• Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times

IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups to Professional Service organisations. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days