Client Support & Engagement Specialist

Client Support & Engagement Specialist

Are you passionate about helping clients thrive? Love working in a fast-paced, people-focused environment? This could be your next big move!

Location: Borough & Remote (just 2 mins from Borough Station)

Contract: Temporary (with potential to go permanent)

Rate: £18ph - £20ph (depending on experience)

Hours: Full Time Mon-Fri 10am-6pm

What You'll Be Doing:

• Manage a portfolio of clients, driving employee engagement across programmes
• Own and resolve client queries, working closely with frontline customer service
• Understand client goals and tailor support to meet their needs
• Create and edit content for campaigns and engagement initiatives
• Host calls and webinars to educate clients on programme usage
• Troubleshoot issues and identify opportunities to boost engagement
• Collaborate with the London-based Account Director to deliver outstanding results

What You'll Bring:

• 3-5 years' experience in Client Success, Support, or Relationship Management
• Strong communication skills - written, verbal, and interpersonal
• Proactive mindset with great problem-solving skills
• Confidence using PowerPoint and Excel
• Ability to juggle multiple clients and priorities with ease
• A love for learning new tools and working in a fast-paced environment

Why You'll Love It Here:

• Be part of a vibrant, supportive team
• Make a real impact and grow your career
• Enjoy flexible remote working
• Potential to go permanent

This role is advertised by Office Angels London Bridge Branch. Ready to make your mark? Apply now - we'd love to hear from you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.