Client Success Specialist: Onboarding, Retention & Growth

Brinks is seeking a Customer Success Representative to manage relationships, drive client success, and support retention initiatives. You will onboard new clients, conduct training to maximise service usage, and maintain ongoing communication as the primary contact.

The role emphasizes proactive engagement and collaboration with sales on upsell opportunities. The position focuses on client satisfaction and renewal processes, requiring strong interpersonal skills, problem-solving, and a strategic