Client Success and Onboarding

Client Success | Onboarding | Implementation | B2B SaaS | Stakeholder | FinTech | Amsterdam | €80,000

Client Success & Implementation Consultant - FinTech Scale-Up

A fast growing European FinTech is expanding its footprint across the region and is looking for a Client Success & Implementation Consultant to support major banking transformation programmes. Joining at an early stage, you'll work directly with leading financial institutions and guide enterprise software implementations from kick off through to go live.

You'll gain exposure to Tier 1 banks, digital transformation, AI led initiatives and international client environments. A structured onboarding programme, including training in Sydney, is provided.

Key Responsibilities

• Platform onboarding and implementation support
• Gathering and documenting business requirements
• Coordinating implementation activities and timelines
• Managing client stakeholders across enterprise environments
• Supporting workshops, discovery sessions, testing and go live
• Building trusted customer relationships

About You
You may currently work in technology consulting, software implementation, customer success, business analysis or professional services. You'll bring 2-5 years' experience, strong communication skills, analytical capability and a degree in Computer Science, IT, Engineering, Mathematics, Physics or similar.

Desirable Skills

• Salesforce
• SQL
• C#/Java
• Financial services or banking exposure
• Consultancy background (Accenture, EY, Capgemini, Deloitte, BearingPoint etc.)

Package

• International travel
• Structured onboarding in Sydney
• Exposure to major banking transformation programmes

Client Success | Onboarding | Implementation | B2B SaaS | Stakeholder | FinTech | Amsterdam | €80,000