Client Services Manager

SPORTFIVE Overview

SPORTFIVE is a global agency working across sponsorships, advertising, talent, activation and hospitality within sports. Globally, we have over 1,200 employees who strategically and creatively connect brands, rights holders, media platforms and fans across Football, F1, NFL, NBA, Golf, Esports, Olympics, and more.

We support Premier League football clubs to secure their next front of shirt sponsor, curate deals for brands to showcase their advertising during games televised to millions worldwide, and represent the best talent in our industry. Connecting sports organisations to incredible brands and partners is at the heart of what we do.

Having been voted the No.1 most attractive sports marketing agency to work for three consecutive years and featuring in the Sunday Times Best Places to Work, we're incredibly proud of our culture and the people that nurture it. If you want to help shape the future of the sports industry, then we want to hear from you.

The Team

Olympics & Major Events is SPORTFIVE's specialist, international unit for rights holders, event organisers and brands, specifically within the Olympic, Paralympic and multi sport major event space.

Our clients include a range of leading rights holders within the Olympic marketing industry including Team GB and Paralympics GB in the UK.

Our role as a sales agency is to consistently secure outstanding new corporate partnerships on behalf of our rights holder clients. Success is ultimately measured by the achievement of revenue objectives over the Olympic quadrennium (4 year) sales cycle.

The Role

This unique and exciting position works directly alongside a high performing team of professional colleagues and plays an integral role in the creative development and delivery of world class pitches to some of the world's leading brands on behalf of our portfolio of clients.

The role is responsible for leading the strategic development, quality control, tracking and delivery of world class marketing partnership presentations to target prospect companies across our Olympic portfolio.

Acting as the key operational and creative bridge between our clients, SPORTFIVE Sales teams and our internal design resources, your mission is to take presentation briefs, interpret core commercial objectives and map out clear, high impact presentation structures. You will manage the complete lifecycle of the creative build process, including validating each individual corporate brief, managing workflows, meeting multiple delivery deadlines across a portfolio of clients and ultimately arming our sales teams with market leading, world class sales pitches. This role requires a unique blend of creative, planning, project management and communication skills.

Your Key Responsibilities Creative Briefing & Presentation Development

Sales, Client & Design Alignment: Act as the key interface between sales leads, rights holder clients and the internal Creative/Design Team, ensuring briefs are clearly understood and translated into strong pitch materials.

Brief Interpretation & Presentation Structure: Take incoming presentation briefs and turn them into clear slide by slide structures, shaping the narrative flow before the work moves into design.

Workflow & Deadline Management: Coordinate multiple presentation builds at once, managing priorities, deadlines and expectations so work is delivered smoothly without overloading the design team.

Design Team Briefings: Lead clear briefings for the internal design team, translating commercial goals into practical visual and structural direction.

Quality Control: Review outgoing pitch materials to ensure they are accurate, professional, on brief and reflective of the premium nature of the Olympic and Paralympic movements.

Delivery Flow & Pipeline Management

Pipeline Oversight: Manage the presentation pipeline across Olympic and Paralympic clients, maintaining visibility of live briefs, future demand and required delivery timelines.

Capacity Planning: Work with clients, sales leads and design resources to balance priorities, avoid bottlenecks and keep presentation delivery on track.

Partnership Proposition Development: Support the development of rights, benefits and commercial propositions for potential new partners.

Business Cases & Sales Reporting: Help develop commercial business cases and sales reports for Olympic and Paralympic clients.

WHAT WE'RE LOOKING FOR Experience & Skills

Creative Presentation Management: Proven experience managing the creative build of high quality commercial presentations from brief through to final delivery, working closely with creative and design teams.

Commercial Partnerships: Strong understanding of how partnership deals are structured, including the ability to build clear business cases that demonstrate value for potential partners.

Olympic Movement Experience: Direct experience within the Olympic and/or Paralympic landscape is strongly preferred, whether gained through a rights holder, partnership brand or specialist agency.

Relevant Industry Experience: Typically 7+ years' experience in sports marketing, advertising, creative services or a closely related environment.

Your Mindset & Personality

Passion for the Movement: A genuine interest in the Olympic and Paralympic movements, and an appreciation of the values and impact of the Games.

Client Confidence: Professional, credible and comfortable working with senior stakeholders, building trust through clear communication and thoughtful relationship management.

One Team Mentality: Practical, solution focused and willing to get involved during busy periods, tight deadlines or shifting priorities.

Constructive Challenge: Confidence to question assumptions and offer alternative perspectives, always with the aim of improving the quality of the work.

Communication & Project Skills

Communication: Excellent written, verbal and presentation skills, with the ability to turn complex commercial information into a clear and engaging story. Multilingual skills are preferred but not essential.

Integrity & Collaboration: Honest, discreet and open to feedback, with a collaborative approach to working with clients and colleagues.

Project Rigour: Highly organised, detail focused and able to manage busy pipelines, competing priorities and high pressure deadlines.

What You'll Get From Us

• 25 days annual leave + an additional gifted day over the Christmas period
• Full Vitality health cover including dental, optical and mental health support
• Enhanced family leave entitlements
• Salary sacrifice pension scheme
• Electric car scheme
• Cycle to work scheme
• Hybrid, flexible working model
• A day off for moving house or getting married
• Regular social events such as summer and Christmas parties
• Life assurance at x4 annual salary
• Employee Assistance Programme

SPORTFIVE are proud to be an equal opportunities employer. We believe that different perspectives and experiences are the key to success. Our goal is to create an authentic and attractive work environment where everyone feels valued, with a sense of belonging, and encouraged to shape the future of the sports industry.