Client Services Manager

Overview

How You'll Make an Impact

As an Client Services Manager at Epsilon, you'll lead the delivery of innovative digital marketing strategies for a portfolio of top brands, collaborating closely with cross-functional teams across 12 departments. You'll partner with Sales teams to drive client growth, retention, and revenue through exceptional service and strategic execution.

The role is highly collaborative, working with 12 different cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions.

Join a company that is transforming the marketing and advertising technology landscape. Epsilon's unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon's growth and evolution, helping shape the future of the industry. This is a hybrid role requiring you to be in our London office 4 days per week.

What You'll Achieve

You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning. This role will help you develop skills in Digital MarTech, project management, client services, and strategic business planning, positioning you as a key contributor to Epsilon's success and your own professional development.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Qualifications Who You Are

• What you'll bring with you:
  • Strong organizational skills with an ability to manage time effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in digital marketing and a passion for big data and technology.
  • Ability to think analytically and tell data driven stories.
  • Growing commercial awareness with an eagerness to identify opportunities for growth and contribute to business success.
• Why you might stand out from other talent:
  • Experience in client services and account management.
  • A consultative approach to problem solving and strategy development.
  • A drive for continual learning, personal development, and process improvement.
  • An openness to continuous learning and development, with a growth mindset aimed at improving and adapting in a fast evolving industry.

This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact.

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.